Support Policy Page

Support Policy

Our Return and Refund Policy was last updated 08/05/2023

Thank you for shopping at Peltontech.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

“Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Peltontech.

Goods” refers to the items offered for sale on the Service.

“Orders means a request by You to purchase Goods from Us.

“Service” refers to the Website.

Website refers to Peltontech, accessible from www.peltontech.co.za

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By visiting this page on our website: www.peltontech.co.za

By sending us an email: [email protected]

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement