Salesforce CRM Connector for SAP Customer Data Platform (once off purchase)

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The ECENTA CRM Connector integrates customer and contact data between Salesforce CRM and SAP Customer Data Platform. The integration is bi-directional and supports real-time events.

Support marketing use cases in Salesforce

Ingest customer data from Salesforce CRM

Enrich customer profiles in Salesforce CRM

Use real-time insights to identify trending issues or unhappy customers


BENEFITS

Get a unified view of your customer data

Obtain a single unified view of customer data across the entire enterprise. Integrate multiple data sources or systems (in addition to Salesforce CRM) to unify siloed customer data to create a single enterprise profile view.

Easily integrate with Salesforce CRM

Salesforce CRM is a popular solution used by many companies. Connect Salesforce CRM without any coding or middleware involved. Start syncing your customer data within minutes and leverage SAP Customer Data Platform to orchestrate your customer journeys across your sales and service channels right away.


Get to know your customers and respect their privacy

With SAP Customer Data Platform, it is not just about collecting customer data and getting a unified view of the same. It is also about respecting their data privacy and ensuring that the customer's consent on use of the information is respected.